Episode Details

A B.C. homeowner accidentally hit a gas line while digging, admitting fault but fighting a $4,000 bill from FortisBC. The tribunal sided with him, slashing the charge to $2,320 by rejecting inflated labor costs, questionable third-party fees, and even the utility’s attempt to bill for crew meals. While he’s still on the hook for repairs and a vehicle charge, the case shows how utility companies can’t just add whatever they want to the bill — and it’s a wake-up call to dig safely.

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