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Why retention beats recruitment every time | Dan Simpson, CEO of Taziki's Mediterranean Grill | 012
Description
This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.
How do you beat the restaurant industry labor shortage? By focusing on the people already working for you. In this employment landscape, team member retention is more important than ever before.
We chat with Dan Simpson, CEO of Taziki's, which with nearly 100 locations and 3000 employees, manage to retain staff at a rate higher than the industry average. How? By developing a keen understanding of who works for them and what they can do to provide them with a career that is reflective of that.
00:00 Introduction and Guest Welcome
00:12 Meet Dan Simpson: CEO of Ziki's Restaurant
01:10 Ziki's Restaurant: A Mediterranean Diet Celebration
03:52 Employee Retention Strategies
05:09 Understanding Employee Needs
11:23 Recruitment and Hiring Practices
14:21 The Future of Work in Hospitality
18:41 Exploring Micro Shifting
25:34 Conclusion and Final Thoughts
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7shifts is the restaurant HR platform helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants.