Episode Details

Chewy’s AI overhaul is shaking things up—boosting efficiency across customer service, pharmacy, logistics, and marketing—with projected savings of millions this year and even bigger gains starting in 2027. The move sent their stock soaring over 5%, reflecting investor optimism, though the broader market’s rally and Chewy’s still-lower-than-peak valuation remind us this tech-driven transformation is a long-term play, not a quick fix.

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