Episode Details

Most companies are still figuring out how to use AI. Greg Sylvester is figuring out how to deliver it to nearly 90,000 employees. As Cisco's VP of Enterprise AI Platform & Infrastructure, Greg is leading the transformation of Circuit from a simple AI assistant into a full-scale enterprise AI platform—while tackling the realities of adoption, governance, cost, and change along the way. In this episode of Shift Happens, Greg shares what it really takes to move AI from hype to habit inside one of the world's largest technology companies. 🎧 Why Listen? ⚡ Learn how Cisco is scaling AI across the enterprise—not just experimenting with it 👥 Discover why people, not technology, are often the biggest factor in AI success 🚀 Hear what's next for agents, AI platforms, and the future of work Whether you're leading an AI strategy, supporting organizational change, or simply trying to make sense of where all of this is headed, this conversation is packed with practical insights from someone building the future in real time. The future of work is where humans drive the intent and AI does the rest. Let's make Shift Happen.