Episode Details

Queen Elizabeth Hospital is ditching paper for good, rolling out a sleek new patient portal and mobile app to let you manage appointments, view records, and even log your own health data—all from your phone or computer. After scanning over 90,000 patient files with Abergower, they’re turning decades of medical history into searchable digital records, boosting efficiency for doctors and patients alike. While some may miss the old ways, the hospital’s got training and support in place to ease the transition. Part of a bigger IT upgrade by 2028, this move also includes a phased rollout of a new Universal Health Information System—starting with pharmacy and records—customized with “super users” to fit each department’s needs. Soon, your health info will be at your fingertips, accessible on any device, giving you real control over your care.

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