Episode Details

In this episode of Culture Uncovered, Jena Dunay sits down with Chloe Drew, Chief People Officer at Redox, to explore what it takes to build a thriving remote-first culture while helping power the healthcare ecosystem behind the scenes.

Chloe shares Redox's journey from a startup founded by former Epic employees into a leading health data interoperability platform that enables healthcare organizations to securely exchange critical information. She also discusses how the company has maintained its people-first philosophy while scaling, why humility and customer obsession are central to the culture, and what makes Redox's remote model successful.

They also discuss the challenges of growing a distributed organization, the importance of internal mobility, lessons learned from executive hiring, and the qualities that help employees thrive in a fast-moving, highly collaborative environment.

What You'll Learn

•  How Redox became the "plumbing and piping" behind healthcare data exchange and why interoperability matters for the future of healthcare. 
•  What it takes to build and sustain a strong culture in a fully remote company spanning more than 25 states. 
•  Why Redox's values refresh was a company-wide effort—and how employee ownership helped shape the next chapter of the culture. 
•  How internal mobility creates career growth opportunities even without a large formal learning and development program. 
•  The traits that help employees thrive at Redox, including curiosity, humility, accountability, and comfort with ambiguity. 

Guest Highlights

• Industry: Healthcare Technology / Health Data Interoperability 
• Founded: 2012 
• Employees: ~130 
• Funding Stage: Series D 
• Work Model: Fully remote with employees across 26+ states 
• Headquarters Roots: Madison, Wisconsin 
• Mission: Simplifying and accelerating healthcare data exchange across the healthcare ecosystem 

Unique Perks & Programs

• Fully Remote by Design — Remote-first since before COVID, allowing employees to live and work where they thrive while accessing talent nationwide. 
• Flexible Time Off — Open PTO philosophy built on trust, with leaders actively encouraging employees to recharge. 
• Six-Week Paid Sabbatical — Employees receive a six-week sabbatical every five years to rest, reset, and return refreshed. 
• Strong Internal Mobility Culture — Every role is posted internally, and employees are encouraged to explore new functions and career paths. 
• Company-Wide Values Refresh — Employees at every level participated in redefining Redox's core values, creating shared ownership of culture. 
• Regular In-Person Connection Opportunities — Team gatherings, customer events, executive offsites, and company-wide retreats help maintain strong relationships in a remote environment.

To learn more about Redox:

Careers Page (They're hiring!)
LinkedIn Page
Chloe's LinkedIn