Episode Details

In this episode of KeyConnectAI: The Revenue Playbook we introduce a streamlined SMS experience now available directly on your dashboard alongside Emails and Calls in KeyConnect AI CRM. The update lets teams add configurable SMS widgets in dashboard edit mode for instant monitoring and real-time adjustments without switching tools. See delivery health at a glance—sent, delivered, failed, and undelivered—break down volume by workflows, campaigns, bulk sends or team members, and capture two-way inbound and outbound conversations. Five ready-to-use widgets and Custom Metrics with a formula builder make it easy to create KPIs like delivery rate and inbound volume, improving reporting and cross-channel visibility for marketers, agencies, and sales leaders. Learn more about KeyConnect AI CRM at https://keyconnectai.com/