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How One Plumbing Company Scaled to 100 Million by Fixing Billing
Description
In this episode of Scaling Up with Fexingo, Lucas and Luna dive into the story of a plumbing company that grew from a $5 million local operation to a $100 million regional powerhouse—not by buying more trucks or running more ads, but by overhauling its billing system. They explore how the company identified a hidden cash flow bottleneck, implemented a cloud-based invoicing platform, and shifted from net-30 to real-time payment processing. The hosts break down the specific changes: automated scheduling and dispatch, mobile credit card capture, and weekly revenue reconciliation. They also discuss the cultural shift required to move from paper invoices to digital payments. Listeners will learn how seemingly small operational fixes can unlock massive growth, and why the founder insists that 'the money was already there—we just had to collect it faster.' This episode offers a concrete case study in financial operations for service-based businesses.