Episode Details

We cover:

• Why home care leaders are moving from AI exploration to real-world adoption.
• The buy-vs-build debate and why many agencies are choosing AI partnerships.
• Helping schedulers spend less time chasing call-outs and more time supporting people.
• Supporting owner-operators as they scale from zero schedulers to their first hire.
• How AI can fill open shifts in minutes instead of hours.
• Moving from reactive scheduling to planning weeks in advance.
• Capturing caregiver preferences and scheduling knowledge through AI memory.
• Preventing tribal knowledge from walking out the door with staff turnover.
• Why AI works best as an amplifier—not a replacement—for great schedulers.
• Lessons learned from overcoming office-team skepticism and driving adoption.
• The surprising ways caregivers are embracing AI-powered communication.
• How AI is creating more proactive and human-centered operations.

Extras:

• Connect with Corey Grissom / corey@phoebe.work 
• See how Phoebe can transform your scheduler’s daily life