Episode Details

Pre-med -> digital product leader working with clients at Google/Amazon -> side hobby real estate investing -> AI voice for property management

Lindsay Liu (Co-Founder & CEO of Super) doesn't follow anyone's playbook.

15+ years in digital product and technology. 10 years as a hands-on real estate investor and three-time board member. Built marketing teams that grew companies 3X. Launched historic IPO listings with Twilio and Asana.

Now? Building the AI receptionist that answers every property management call on the first ring, 24/7.

Super's agent resolves 34% of inquiries without human interaction.

Here's what Lindsay figured out that most prop tech founders miss:

*Property managers aren't drowning in technology problems. They're drowning in phone calls.

*Leasing inquiries. Maintenance requests. Resident questions. After-hours emergencies. The phone never stops ringing.

*And every missed call is lost revenue.

In our conversation, we're diving into:

→ Why voice AI is the unlock property management didn't see coming

→ What 15 years in digital product teaches you about real estate tech adoption

→ How being a hands-on investor shapes what you build as a founder

→ Why 34% resolution without human interaction changes the economics entirely

The gap between executive experience at Fortune 500s and managing actual rental properties? That's where the best products get built.