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How to Answer the Tell Me About a Time You Handled a Crisis
Description
In this episode of Interview Prep with Fexingo, Lucas and Luna break down the 'tell me about a time you handled a crisis' interview question — a staple in management consulting, tech, and operations roles. They walk through a real example from the 2023 Silicon Valley Bank run, where a treasury analyst at a venture-backed startup had to transfer $4 million in 90 minutes. Lucas explains the STAR method structure — Situation, Task, Action, Result — with specific tactical advice: naming the tense, anchoring the timeline, showing your decision-making process, and quantifying the outcome. Luna challenges whether the crisis has to be dramatic, and Lucas offers a nuanced view on when to use a smaller but high-stakes story. They also discuss common pitfalls like over-engineering the story or making yourself the solo hero. The episode ends with a subtle pitch for listener support to keep the show ad-free.