Episode Details

Three of the world's biggest IT firms — Infosys, TCS, and Wipro — just crossed 300,000 Microsoft 365 Copilot seats in six months. And the HR results are turning heads: Wipro cut performance appraisal effort by 70%, TCS is seeing 20–25% productivity gains in content and research, and Infosys hit a 91% monthly active usage rate. These aren't pilot numbers. This is a workforce operating system at scale. In this episode, we break down what actually changed inside these companies' people functions, why sky-high adoption rates didn't happen by accident, and the one finding that every HR leader needs to hear: organizational culture and leadership support drive twice the impact of individual factors when it comes to AI adoption outcomes. If your organization is still treating AI as a technology purchase, this episode will reframe that fast. We look at what it means when the world's largest documented enterprise AI transformation — 330,000 employees, three companies, six months — becomes your benchmark. And we ask the honest question: is your organization building the culture to make AI actually work? Brought to you by OVI, the AI-native ATS helping hiring teams move faster without adding headcount.