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Shelter Volunteer Handbook Sparks Outcry
Description
Protesters stormed the San Jose Animal Care Center this week, demanding accountability after a new volunteer handbook banned photography and video without permission — a move that allegedly led to the firing of two key advocates who used footage to rescue animals. The standoff highlights deeper issues: plummeting rescue transfers, rising animal deaths, and a shattered trust between staff and volunteers. Despite a civil grand jury’s damning report and an open letter signed by over 100 volunteers, shelter leadership remains defiant, refusing to alter the policy — even as a lawsuit looms and the community watches helplessly as animals slip through the cracks.
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