Episode Details

The pace of change in the AI market continues to accelerate, and few people have a better view of the MSP ecosystem than Rob Rae. During our conversation at Pax8 Beyond 2026, we discussed how AI has evolved from strategy discussions into implementation, execution, and measurable business outcomes.

Rob shared his thoughts on MSPs creating their own AI solutions, the importance of governance and compliance, and why the industry is still in the early stages of figuring out what works. We also revisited some of Pax8's challenges from the previous year and talked about how organizations grow through change while maintaining trust with partners.

=== Chapters

• 00:18 AI and Beyond Kickoff
• 04:40 Managed Intelligence Revealed
• 07:04 MSPs and the AI Wild West
• 11:58 Next Year’s Venue Tease
• 15:07 Partner Program Growing Pains
• 20:08 Venue, Games, and Vibes
• 21:29 Mystery Musical Guest

=== Guest: Rob Rae, Pax8

• Website: https://www.pax8.com
• LinkedIn: https://www.linkedin.com/in/robtrae/ 

=== Shout-outs

• Scott Chasin: https://www.linkedin.com/in/scottchasin/
• Matt Lee: https://www.linkedin.com/in/cybermattlee/
• Austin McChord: https://www.linkedin.com/in/mcchord/

=== Companies / Vendors / Products / Books

• Pax8: https://www.pax8.com/en-us/
• Pax8 Beyond: https://www.pax8beyond.com/
• Datto: https://www.datto.com/
• Kaseya: https://www.kaseya.com/
• Rev.io: https://www.rev.io/

=== SPONSORS: 

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• Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

=== SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo 
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire 
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

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🎙 Host: Marvin Bee
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