Episode Details

In this episode of KeyConnectAI: The Revenue Playbook ... we introduce a new Chat Window setting in KeyConnect AI CRM that defers chat widget loading until a visitor interacts (scroll, click, or tap). You can enable the "load on user interaction" toggle in Sites > Chat Widget under Additional Options, with an automatic 8-second fallback so widgets still appear if a visitor doesn’t engage. Leaving the toggle off preserves immediate loading behavior. This update reduces initial resource loading and improves page render speed—especially on mobile—while maintaining real-time engagement for qualified visitors. It’s an easy performance-first tweak for businesses, marketers, and agencies to speed high-traffic pages and mobile templates without sacrificing customer conversations. Learn more about KeyConnect AI CRM at https://keyconnectai.com/