Episode Details

Welfare overpayments hit record levels as the Department of Social Protection paid out over five million euros in errors over the past two years—with last year’s total jumping 45% to nearly 3.3 million euros. The average overpayment was around 1,300 euros, and some recipients got hit twice. While the department recovered 3 million euros last year, recovery figures don’t fully align with overpayment totals. Contributory State Pension and Jobseeker’s Allowance led the error list, with system glitches and claimant data issues driving most mistakes—though staff errors account for just 2%. The department is rolling out training, quality checks, and system upgrades, and will pursue repayment from those who should’ve reasonably known they were overpaid.

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