Episode Details

Selwyn Water corrected a major pricing error in their wastewater consultation — a blunder that falsely suggested unconnected property owners would pay the full $952 fee. In reality, those near sewer lines but not yet connected pay half — $476 — to help prepare for future sewer hookup. The mistake, a copy-paste error from the water charge, was caught by residents and the Rolleston Residents Association. CEO confirmed the 50% rate stays, and the company is now reviewing long-term strategy, including major network upgrades and capacity challenges, with community feedback to be reported by June 30 — and the corrected pricing kicks in July 1.

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