Episode Details

Kelle Fontenot, Chief Digital Officer at KPMG, joins me to talk about how one of the world's largest professional services firms is embedding AI into the way work gets done. Kelle shares how KPMG is approaching enterprise AI adoption through its AIQ program, why AI requires close partnership between digital, HR, technology, and the business, and what it takes to drive change across 250,000 people globally.

We also get into the realities of AI adoption inside a large, highly regulated organization: digital teammates, AI agents, tool overload, trust, security, and why traditional training alone doesn't change behavior. Kelle offers a practical look at how leaders can move beyond experimenting with AI and start making it part of the everyday flow of work without losing human judgment along the way.