Episode Details
Back to EpisodesThe Power of the Pre-Emptive Thank You Wave: Unlocking Pre-Emptive Empathy in Conflict
Description
On today's Conflict Skills Podcast, we explored the power of the "preemptive thank you wave"—a communication technology I developed to assume the best in people before conflict even starts. By showing empathy and gratitude ahead of time, you can transform interactions, unlock opportunities, and get better outcomes in business and life.
Whether you’re dealing with customers, teams, or strangers, try preemptive empathy. It’s a mindset shift that opens doors you didn’t even know existed.
Want more tools for effective conflict resolution? Hit subscribe and join us next time 😊.
TIMESTAMPS:
00:00 Risky street crossing stories
03:19 Teenage pranks and consequences
08:32 Mindset shift to preemptive empathy
11:14 Impact of mindset on brain activity
13:32 Trying to cancel a hotel booking
17:22 Impact of Modern Communication Tech
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website: simongoode.com
email: podcast@simongoode.com