Episode Details

Learn the best ways to keep clients coming back from Caroline Plambeck and Connor McGarry in Episode 734: 7 Client Retention Strategies Every Studio Owner Should Know.

• Extend the honeymoon phase: nurture members through a 90-day journey

• Embrace the loyalty loop: ensure the client journey never ends

• Rescue lost sheep: proactively reconnect with members before they disappear for good

• Reignite dormant demand: win back expired intros and canceled members 

• Cultivate a third space: foster community, belonging and consistency

Retention is your most predictable path to revenue you can count on. Maximize it.