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490. Checking in on the State of AI in EMEA Financial Services from the SS&C Deliver Conference
Description
In this episode, Brad Hairston talks with Richard McGrail, an automation & AI services leader from SS&C GIDS, who shares his insights on AI trends observed while speaking with attendees at the annual SS&C customer conference in Windsor, UK in May 2026.
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What we talked about with Richard:
* Where customers are on the AI journey
* EMEA regulated markets as a brake on adoption
* Build vs. buy vs. partner
* AI agents in financial services
* "Platforming AI" concept
* Top AI use cases in financial services
* Domain expertise as SS&C's differentiator
*AI moving up-market
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