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95% OF BUSINESS PROBLEMS AREN’T PEOPLE PROBLEMS. They’re PROCESS problems Featuring Kasandra Murray
Season 5
Episode 55
Published 4 months, 4 weeks ago
Description
What if the biggest problem in your business… isn’t your people?
In this podcast episode, business consultant Kasandra Murray shared a powerful perspective:
95% of business issues are process-related—not people-related.
Instead of asking:
❌ “Who made the mistake?”
Ask:
✅ “What process failed?”
Because when systems are unclear, training is inconsistent, and communication is fragmented, even great employees struggle.
One of the biggest takeaways?
✨ Marketing can bring people in—but operations determine whether they stay.
As Kasandra said:
“Marketing talks the talk. Operations walk the walk.”
If your business feels like constant firefighting 🔥, high turnover, or daily chaos, it might be time to pause and evaluate your systems.