Episode Details

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Improve your soft skills as a trainer and you will get more clients. PTL1 Mike from Toronto Canada, talks about how Show Up Fitness helps trainers level up their business and technical skills. How to improve your people skills? That's what we discussed today.

Your schedule isn’t empty because you “need a better certification.” It’s empty because you’re avoiding the one skill that makes personal training a real career: connecting with members on the gym floor. Chris sits down with Mike, a Toronto-based PT leader, to get painfully practical about how great trainers get hired, get noticed, and get clients without acting like a pushy salesperson. 

We dig into what Mike looks for in interviews, including a hands-on practical where trainers must show progressions and regressions and prove they can coach movement patterns safely. From there, we zoom out to the business side of personal training: why floor engagement has faded over the last decade, why app-booked consults often no-show, and how a quick “wow factor” interaction can make someone 10x more likely to show up and buy. Mike shares easy, low-pressure ways to start conversations, from offering a towel to giving a simple form cue in the machine area, plus how to exit gracefully when someone isn’t interested. 

If you’re more introverted, this conversation still hits hard. Mike explains how to build confidence through reps, start with easy wins, and adopt a mindset of service: you’re not “selling,” you’re helping people avoid injury, train with purpose, and finally see progress. We also get into consult questions that uncover the real why behind a goal, plus how to “paint the picture” with long-term programming and realistic timelines so clients stay for months, not weeks. 

If you want more clients and better retention, press play, take notes, and try one floor interaction today. Subscribe, share this with a trainer friend, and leave a review with the one tip you’re going to use first.

Want to become a SUCCESSFUL personal trainer? SUF-CPT is the FASTEST growing personal training certification in the world!

Want to ask us a question?  Email info@showupfitness.com with the subject line PODCAST QUESTION to get your question answered live on the show!

Website: https://www.showupfitness.com/
Become a Successful Personal Trainer Book Vol. 2 (Amazon): https://a.co/d/1aoRnqA
NASM / ACE / ISSA study guide: https://www.showupfitness.com