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How PLG Products Use Cohort Based Retention Analysis
Description
Lucas and Luna dive into how product-led growth companies are using cohort-based retention analysis to understand user behavior and drive long-term engagement. They explore a specific case: a mid-market B2B SaaS company that discovered a critical drop-off in week three by segmenting users by activation date, not just sign-up date. The hosts discuss the difference between vanity retention metrics and actionable cohort insights, how to build a simple retention chart using SQL, and why the shape of your retention curve matters more than the absolute number. They also touch on how this analysis feeds into product roadmap decisions, customer success outreach, and pricing experiments. If you're building a PLG product, this episode will change how you think about measuring product-market fit.