Episode Details

ADP just surveyed 39,000 workers across 36 markets, and one finding stands out: daily AI users are four times more likely to feel less productive than their non-AI-using colleagues. But here's the twist — those same workers report higher engagement, stronger team connections, and half the negative stress. So what's actually going on? It turns out it's not about AI failing workers. It's about how we measure work — and why those measurement systems haven't caught up with how AI-augmented work actually looks. In this episode, we break down ADP's productivity paradox, explain the "measurement gap" at its root, and walk through three priorities HR leaders should act on now: rethinking KPIs, closing the gender adoption gap, and defining clear AI use cases by role. If you're running an AI rollout, this data is directly relevant to how you evaluate its success.