Episode Details

Overview

At Fluke's Xcelerate 2026 event, Phillip Schupp from Mauser Packaging Solutions discussed his role in implementing eMaint x5 across 17 facilities, training over 300 users. Phillip highlighted the challenges of migrating from the legacy system Hippo, emphasizing the importance of executive buy-in and a well-prepared team. He noted improvements in PM compliance and completion rates post-implementation. Phillip also shared his focus on rolling out a predictive program enterprise-wide, leveraging new tools like the II 905 acoustic imager and TI 75 plus thermal imager. The goal is to make the program self-funded and expand its reach.

Outline

Fluke's Xcelerate Event Overview

• Scott introduces the Industrial Talk podcast, highlighting Fluke's Xcelerate event.
• The event featured high-energy keynotes, hands-on predictive maintenance tools, and breakthrough AI diagnostics.
• Xcelerate proved to be a launch pad for smarter, faster, and more reliable operations.
• Listeners are encouraged to visit fluke.com for more information.

Introduction to Industrial Talk Podcast

• Scott is dedicated to transferring industry-focused innovations and trends.
• The podcast aims to highlight the men and women who keep the world moving.
• Listeners are encouraged to put on their hard hats and work boots.

Welcome to Xcelerate 2026

• Scott welcomes listeners to the Industrial Talk podcast, broadcasting from Xcelerate 2026.
• The podcast celebrates industry professionals who innovate, collaborate, and solve problems daily.
• Scott mentions the presence of Fluke technology solutions at the event.
• Phillip Schupp from Mauser Packaging Solutions is introduced as the first guest.

Phillip Schupp's Background and Role

• Phillip Schupp introduces himself as a reliability professional with a background in maintenance.
• He manages enterprise systems for Mauser Packaging Solutions, overseeing 24-25 sites across North America.
• Phillip led the implementation of eMaint x5 at 17 facilities last year, training over 300 users.
• He is currently working on migrating six remaining facilities to x5 from a legacy system called Hippo.

Implementation of eMaint x5

• Phillip discusses the challenges and successes of implementing eMaint x5 at Mauser.
• The project was driven by the need to replace the outdated Hippo system by December 2025.
• The implementation involved a 12-week Golden Master setup, followed by a site-by-site rollout.
• Phillip highlights the importance of executive buy-in and the involvement of reliability and operations teams.

Challenges and Strategies in Implementation

• Phillip shares the challenges faced during the implementation, including data quality issues from the legacy system.
• He created a separate entity in eMaint to store legacy data for compliance purposes.
• The implementation team conducted a customer success factor workshop to refine their approach.
• Phillip emphasizes the importance of using standards based on best practices from different sites.

Benefits of eMaint x5 Implementation

• Phillip notes that the implementation has led to more consistent and effective PMs.
• The compliance and completion rate of PMs have improved, as the focus shifted from quantity to quality.
• The new system has helped manage work orders better and prioritize tasks more effectively.
• Phillip