Episode Details
Back to EpisodesAI bots are collecting debts — or at least trying to
Published 1 week, 4 days ago
Description
If you have a debt, you may get a call, a letter or a text prodding you to pay it back. Now, that call could come from an AI agent.
The AI debt collection market is expected to reach $16 billion by 2034, according to the Kaplan Group. Kate Nibbs of Wired has been reporting on this and said these bots are not as effective at getting people to pay back the money they owe.