Episode Details

In this part two conversation, Todd Conklin and Bob Edwards explore what the future holds for operational learning and safety. They discuss learning teams, storytelling, the power of curiosity and not-knowing, and how the people closest to the work provide the best solutions.

The episode highlights successes from pediatric patient safety, the Navy, and industry examples, and emphasizes cultural shifts away from quick fixes and metrics toward continuous, practical improvement and clearer stop-work practices.