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Council Takes Back Care Provider Amid Cost and Quality Concerns
Description
Salford City Council is taking back control of Aspire Intelligent Care & Support — a provider rated “good” for specialized adult care — in a costly move costing taxpayers up to $1.5 million. The decision follows a damning “inadequate” inspection of the council’s own services, where residents waited years for care. Mayor Paul Dennett apologized and pledged reform, blaming fragmented outsourcing. Yet Aspire’s leadership questions the expense and suspects political motives, recalling the 2015 separation. The council’s “insourcing” plan, started a year ago, aims to unify 2,000 staff and invest $4.5 million over two years to boost consistency and responsiveness. Despite concerns, officials stress staff involvement and say integration will elevate care quality across all services.
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