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Why Your Brand Voice Should Break Its Own Rules on TikTok
Season 1
Episode 14
Published 1 month, 2 weeks ago
Description
Lucas and Luna explore how brands that deliberately break their own tone-of-voice guidelines can boost engagement on TikTok. They examine the case of Duolingo, whose irreverent, self-deprecating mascot content drove a 120 percent increase in app installs in Q1 2026 compared to the same period last year. The hosts discuss why inconsistent brand personality signals authenticity to Gen Z, how to measure when rule-breaking works, and the fine line between playful and off-putting. They also share a practical framework for deciding which brand rules to break and how to test tonal shifts without alienating loyal customers.