Episode Details

Missed NHS appointments in Nottinghamshire are costing over nine million pounds a year, with more than 300,000 no-shows last year—worsening delays and straining resources. Doctors say a smarter booking system, like scheduling only within seven days, slashed missed slots by 80%. Patients are being called out too: one former patient group leader warns that failing to cancel wastes staff time and forces others to wait. While slight improvements were seen thanks to patient groups and the NHS app, experts stress that fixing this crisis requires everyone—patients and providers—to act together. Every empty slot means care lost for someone else.

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