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easyJet Baggage Fees Under Fire in Italy

easyJet Baggage Fees Under Fire in Italy

Published 2 days, 1 hour ago
Description

Italy’s competition watchdog is probing easyJet over allegedly misleading baggage fee displays, accusing the airline of tricking passengers into paying for checked bags on both legs of a journey—even if only one way is needed. The booking process forces users through extra steps to change defaults, potentially leading to unexpected charges. easyJet says it’s cooperating and believes it’s compliant with consumer laws, but this isn’t their first run-in with Italian regulators—earlier fines for not offering cash refunds during the pandemic remain unappealed, adding to mounting scrutiny.

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