Episode Details

This video features an insightful interview with Amanda Koontz, Manager of Property Preservation at Carrington Mortgage, discussing the critical role of property preservation in the mortgage industry. Amanda shares her journey into the field and highlights the multifaceted responsibilities involved, from initial default to property transfer. The conversation delves into operational challenges, regulatory compliance, and the evolving landscape of property maintenance. Key topics include managing vacant properties, ensuring neighborhood standards, and the impact of technology like AI on inspection processes. Best practices for vendor collaboration and future industry trends are also explored.