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What Homebuyers Actually Want from AI
Published 1 month ago
Description
In this episode of Beyond the Buildings Australia, we explore the evolving role of AI in the housing market with Lisa Jennings, Chief Commercial Officer at Cotality. As AI becomes increasingly integral to the home buying process, we uncover a critical shift in consumer trust—Australian borrowers are now demanding greater transparency and accountability from lenders regarding AI's influence on significant financial decisions. Our discussion dives into the startling statistics from our latest AI and housing report, revealing that trust in AI is halved compared to just a year ago, and highlights the growing preference for human validation in mortgage decision-making. Join us as we dissect these trends and what they mean for the future of lending in Australia.