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When an algorithm tells you how to do your job

When an algorithm tells you how to do your job

Published 1 month ago
Description

HotSOS Housekeeping is an app that uses real-time data to help hotel housekeepers speed up room turnover. But the constant monitoring means the tracking of every move, which can add stress and discomfort for some workers. Today, we hear from two housekeepers — one who has union protections and one who doesn't — about how the algorithmic app has changed their worklives. But first, rising prices mean the central bank may flirt with interest rate hikes this year.

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