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Good HR Is the Problem

Good HR Is the Problem

Season 2 Episode 136 Published 1 week, 1 day ago
Description

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Most CHROs believe they are operating strategically. Their calendar tells a different story. Only 12% of HR leaders report spending the majority of their time on enterprise-wide business problems — the rest are managing the function, often without realizing it.

Jackson and Scott deliver the actual test: audit your calendar, name your constraints, and have the mandate conversation your CEO has been waiting for. If you've been telling yourself you're strategic, your calendar knows the truth.

What You'll Learn

  • The 50% rule: a properly executed CHRO role means at least half your calendar is outside the HR function — not your intention, your actual schedule.
  • The three calendar buckets that reveal whether you're executing, aligning, or actually changing how the organization operates.
  • Why "strategic partner" has run its course — and the replacement frame: a business operator who owns the human capital scorecard.
  • The Evaluation Default Loop — the structural cycle that traps CHROs in diagnostic mode and fills the calendar with urgency over importance.
  • Three Monday-morning plays: free the time, upgrade the function's talent density, and have the explicit CEO mandate conversation.

Key Quotes

  • "The calendar is the great truth arbiter. It will tell you what you have been doing."
  • "A partner can be in the room without changing the outcome. An operator is accountable for what the system produces."
  • "If the function can't run without you, you've built a dependency. It's not a team."

Sources for Statistics Cited

  • 12% of HR leaders spend majority of time on enterprise-wide business problems — McKinsey HR Monitor 2025 (Note: McKinsey's primary 12% figure relates to strategic workforce planning with a 3-year horizon; the episode framing may be a paraphrase)
  • "Strategic partner" HR model traced to Dave Ulrich's 1996 book Human Resource ChampionsAIHR: HR Business Partner Model

Support the show

If this episode landed, the next move is yours. 

Coaching is where it closes fastest — Jackson has developed CHROs from both sides of the table, as their leader and as their coach. The CHRO Ascent Academy, CHRO Chronicles, and the best-selling Substack are there too. 

All at mytalentsherpa.com.

In private equity: Propulsion AI surfaces workforce risk before the close and translates strategy into individual accountability after it. Before AI automation -  drive outcome clarity with digital teammates to do the work fast and at scale. 

All at getpropulsion.ai.

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