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Agentic AI and the Future of Governance
Description
Despite exclusion errors and privacy concerns, the JAM trinity has fundamentally transformed public service delivery in India. Now, with AI becoming increasingly embedded in everyday life, a new idea is emerging: Agentic AI for governance and citizen services. How might AI agents reshape citizens’ interactions with the state? What problems could they solve? And what new risks and challenges might they create?
In this episode of All Things Policy, Bharath Reddy and Suman Joshi explore the promises, trade-offs, and policy questions surrounding AI-powered public infrastructure in India.
Additional Reading: https://digidoot.in/Doot_WhitePaper.pdf
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