Episode Details

How Crises Created Opportunities For Good Leadership

9 Mar 2021

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In these unprecedented times, corporate leaders’ principles are being put to the test. The best, says former Best Buy CEO Hubert Joly, are rising to the challenge. 0:00 A very challenging year 0:25 People are heart of business 1:40 How to avoid layoffs (4 levers) 3:50 Is headcount issue just temporary? 4:15 Ending systemic racism 5:45 Creating value for all stakeholders Many leaders just last summer had signed the Business Roundtable Statement of Purpose that committed their companies to serving all stakeholders. The pandemic is the first test of these principles. Hubert Joly, former CEO of Best Buy, a company that signed the statement, has spoken with many of those CEOs. While acknowledging much uncertainty remains, he is largely encouraged by their responses to the crisis as companies look out for employees, customers, suppliers and most importantly, the communities they serve. He implores those leaders to continue the charge, and asks others to join the fight.

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