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Jordana Cole: Scaling Human-Centered Leadership with AI Coaching
Season 1
Episode 66
Published 4 months, 2 weeks ago
Description
Most companies say they care about engagement, but keep running the same broken playbook. Jordana Cole reveals how she’s using AI coaching to tackle burnout, stagnant surveys, and “check-the-box” training at the root.
In this episode, Gary and Jordana Cole discuss:
- Nonlinear career path into learning and development
- Intrapreneurship and building scrappy, high-impact L&D programs
- Why traditional training fails to create lasting behavior change
- Using AI to scale coaching, engagement, and organizational insight
- The vision and mechanics behind Shift Well and AI coach “Clara”
Key Takeaways:
- Lasting impact from training only happens when people apply what they’ve learned in real contexts, not when they passively consume content in a classroom.
- Focusing on behavior change, enablement, and adoption is far more powerful than simply “delivering learning” as an abstract objective.