Episode Details
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Episode 84: Scaling a Salon to THREE Locations with Jonelle Fedock
Description
Contact Heather: helloheatherpod@gmail.com
Contact Jonelle: jonellefedock@gmail.com
IG: @jonellefedock @southwesthairspa
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Know Your Numbers FREE Worksheet HERE
Summary
In this inspiring interview, Jonelle Fedock shares her journey from corporate dispatcher to successful multi-location salon owner in Fort Wayne, Indiana. Discover her strategies for leadership development, team building, and balancing a busy family life with her entrepreneurial ventures.
Chapters
00:00 Introduction to the Hair Hustle Podcast
02:42 Jonelle's Journey from 911 Dispatcher to Salon Owner
06:26 Transitioning from Corporate to Salon Ownership
09:46 The Decision to Expand: Opening a Second Location
12:00 Salon Structure and Employee Dynamics
15:32 Creating Growth Opportunities for Employees
20:04 Balancing Family Life and Business Ownership
20:42 Navigating Challenges in Business and Personal Life
23:07 The Importance of Quality Time with Family
25:26 Balancing Business and Personal Priorities
28:34 Understanding Market Demands in the Midwest
30:10 Creating Unique Guest Experiences
38:28 Building a Trustworthy Leadership Team
43:40 Navigating Leadership Roles in Salons
45:51 Building a Strong Salon Culture
51:31 Hiring Process and Team Structure
54:15 The Importance of Social Media in Hiring
55:43 Accountability and Team Empowerment
59:47 Personal Reflections and Industry Insights
Keywords
Salon ownership, leadership, team building, multi-location salons, industry growth, Midwest salons, salon success stories, business strategies, work-life balance, industry inspiration
Mentioned in this episode:
www.heatherpodlesney.com/knowyournumbers
www.heatherpodlesney.com/contact
www.heatherpodlesney.com/contact