Episode Details

I recently posted what might be the craziest dealership call I've ever had - and the comments were split down the middle. Some of you said I should've just given my email and made it easy. Others said the salesperson didn't deserve their job. I want to address both sides.

In this video, I'm breaking down the ENTIRE call - what I was thinking in real-time, why I made each move, and the negotiation tactics you guys see but don't always understand the "why" behind it all.I'm giving you the nitty gritty. The behind-the-scenes. The strategy. Because here's the thing - this isn't the first person to get fired from a call on this channel. My goal is to reinvent this industry. Some people working in car sales shouldn't be, or they need to learn this isn't how you treat customers. It's insane that it took a live stream with thousands watching for someone to realize how they talk to people.She didn't know who I was at the beginning, and she still treated me that way. So let me know in the comments - do you think I was in the wrong, or was the dealership in the wrong?Let's get into it.