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301 - There's No “Right Answer” Anymore in HR: Jevan Lenox (Chief People Officer, Writer) & Cara Brennan Allamano (Founder, People Tech Partners)
Description
Cara Brennan Allamano (Founder of PeopleTech Partners and former Chief People Officer at Lattice) and Jevan Lenox (Chief People Officer at Writer) joined Stephen at Fix Healthcare Live.
They talked about the growing pressure on HR leaders and why modern people leaders need to rethink how they operate in a rapidly changing world.
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(03:00) How the CPO Role Is Transforming in Real Time
(04:00) COVID’s Lasting Impact on Employee Expectations and Healthcare
(05:00) Why Healthcare Became an Emotional Workplace Issue
(06:00) The Tension Between Rising Costs and Better Employee Support
(07:00) The Shift From an Employee-Powered Market to an Employer-First Economy
(08:00) Why Modern CPOs Are Starting to Look More Like COOs
(10:00) Business Acumen, Operating Acumen, and the New Expectations for HR
(11:00) Why Traditional Benefits Systems Are Falling Behind
(12:00) AI’s Rapid Growth and What It Means for HR Leadership
(13:00) How AI Is Democratizing Technology for People Teams
(15:00) Why Judgment and Expertise Still Matter in the AI Era
(16:00) The Case for Strategic Partners Over Building Everything In-House
(17:00) Scaling Better Employee Experiences Through AI Systems
(19:00) HR Leaders as Major Buyers of Healthcare
(20:00) The Ethical Weight of Benefits Decisions
(21:00) Why CPOs Need Innovative Healthcare Partners
(22:00) Making Hard Trade-Offs With Integrity
(23:00) Why Healthcare Innovation Feels Risky for Finance Leaders
(26:00) Cara’s Advice: Stay Educated on Emerging Healthcare Innovation
(27:00) Jevan’s Advice: Stop Searching for “The Answer”
(28:00) Why the Future of HR Requires Constant Iteration
(29:00) Community, Partners, and Navigating Uncertainty
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.