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Trust, Technology, and Better Servicing | Wes Iseley
Published 5 months, 1 week ago
Description
Wes Iseley of Carrington shares insights on the mortgage industry's evolution towards customer experience and compliance. He details Carrington's vertically integrated model, emphasizing customer retention through superior service and regulatory engagement. The discussion covers industry challenges, technological opportunities like AI, and strategic growth through acquisitions, all while building trust with regulators.