Episode Details

In an ever-shifting work landscape, leaders can no longer ignore their most overlooked stakeholders—their employees. In The Employee Advantage: How Putting Workers First Helps Business Thrive (PublicAffairs, 2024), behavioral economist Stephan Meier explains why organizations must value their employees as much as—if not more than—their customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent. Through case studies of Fortune 500 companies like Costco, DHL, and Best Buy as well as smaller organizations, Meir shows why employees care about more than just money when it comes to their jobs—the same way customers care about more than just price, what mindset shifts are essential to becoming an employee-centric workplace, and how improving the employee experience benefits the business and bottom line.

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