Episode Details
Back to EpisodesAWP: Capture Rate Reflection: Preparing the Team Before the Patient Arrives
Description
"Aaron is joined by Mikaela Bolding of Maple Valley Eye Care to discuss how her team increased capture rate from 46% to 60% through intentional preparation, patient color coding, face sheets, team communication, and daily goals. They break down how small systems, consistent language, and patient education can help practices better serve patients while improving optical performance.
Check out the article in Review of Optometric Business: https://reviewob.com/second-pair-sales-start-in-the-exam-room-3-strategies-to-boost-conversions/
Connect with Mikaela:
email: mikaelao@maplevalleyeyecare.com
linkedin: www.linkedin.com/in/mikaela-bolding-b365b2196
Instagram: @maplevalleyeyecare or @mikaela_bolding
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