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🎧 START pod: Ruben Harris, CEO & Co-Founder, OutRival: “Outbound AI Agents for Education, Insurance, and Travel"
Description
Speed to lead sounds like a sales tactic
It's actually the whole game
Ruben Harris knows this better than anyone
He built a 300-person call center across 3countries to reach 1M people a monthÂ
...and saw exactly where the ceiling was
The problem isn't effort. It's physics.Â
A working-class student fills out a form at 10 PM. Nobody's staffed at 10 PM
So 90% of leads go cold
Not because they weren't interested
Because nobody got back to them fast enough
Outrival's AI agents respond in under a minute
They call, text, email, and follow up
One client made $10M in new revenue from leads they already had
The best outbound AI isn't replacing humans
It's doing the work humans never had time to do
🎙️ Ruben Harris, Co-founder & CEO, Outrival on Fondo START pod
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01:12 Why Outrival focuses on outbound AI
03:18 Building a 300-person call center
05:27 Why speed-to-lead changes everything
08:52 Aged leads as hidden revenue
09:57 100,000 calls in an hour
14:11 Turning one school’s leads into $10M revenue
18:43 Enterprise sales advice for AI founders
24:48 Pricing digital workers like employees
27:56 From cello to Wall Street to Silicon Valley
50:14 Building startups in the AI era
Check out www.outrival.com
"Turn every interaction into a long-term relationship"