Episode Details

Star Vision, a Melbourne caravan maker, abruptly closed its Dandenong showroom, leaving customers high and dry with their deposits. The company, which took cash for custom vans last fall, has since blamed a water leak for the sudden shutdown, promising a temporary relocation. However, customers, like one woman who lost her husbands money, are livid, reporting no communication from the company. Star Vision now encourages refund inquiries online, but industry experts advise shoppers to be cautious before making big purchases.

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