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Dental Practice Revenue Leaks: Write-Offs, Claim Denials & Cloud Software | Cassie Tallon
Description
Where is your practice losing money without you knowing it? Cassie Tallon, CEO of The Fractional Match, goes into dental offices to fix their systems in 90 days or less. She shares what she finds most often: write-offs nobody can explain, credit balances caused by one wrong fee, unworked claim denials, and practice software that only one person knows how to use.
In this episode:
- What a fractional leader does (and why it isn't consulting)
- Mistakes dentists make when selling to a DSO, and how to protect your legacy in the deal
- Setting up write-off categories so you can see exactly where money goes
- How one wrong fee schedule left 20 patients owed refunds
- Using AI to strengthen clinical notes before insurance denies the claim
- What to tell patients about insurance so billing doesn't wreck your reviews
- Why every denial should be worked, especially with outsourced billing
- Why cloud-based software changes your quality of life
📰 Plus dental news: Oklahoma's new law on non-covered services, and the ADA Health Policy Institute's latest look at practice optimism, staffing shortages and rising costs.
Cassie Tallon is the CEO of The Fractional Match, a Dallas-based firm that pairs practices and businesses with fractional leaders. She grew up in a dental family, ran her father's 18-operatory practice, helped grow a DSO and has more than 20 years of experience in dental and hospitality operations.
🙌 Special shout out to Curve Dental, our educational partner, for making this episode possible!
Learn more about Curve: https://fanflet.com/dinks/curvedinks
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