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MYB131: The Secret to Managing Difficult Staff with DISC Profiling

Published 1 month, 1 week ago
Description

In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin breakdown the fascinating world of DISC profiling and explore why some people just seem harder to deal with than others.

Communication is not one size fits all. Ben and David share practical tips on how identifying the four key behavioural traits (Dominance, Influence, Steadiness, and Conscientiousness) can completely transform your workplace dynamic, your sales results, and your hiring process.

If you are tired of team conflict or wondering why certain prospects just will not buy, this episode will challenge you to adapt your approach and understand that people are not difficult, they are simply different.

Episode Highlights:

00:00 Welcome to the Max Your Business Podcast

02:30 The winter chill and a chat about Seasonal Affective Disorder

04:13 Introducing DISC profiling and what it actually measures

05:45 Breaking down the four key profiles: D, I, S, and C

08:37 The critical difference between your natural and adapted state

10:20 Where to take your own 10 minute assessment

11:32 Why hiring a team of people just like you can bottleneck your growth

14:21 How to profile a role before you start the recruitment process

20:00 Using behavioural profiling to supercharge your sales conversions

25:52 Real examples of how understanding profiles eliminates team conflict

31:10 Your next steps

Key Takeaways:

  • People Are Not Difficult: They are just different. Most workplace conflict is not personal; it is simply a clash of communication styles.

  • Adapt Your Approach: Your ability to adapt your behaviour to match the person you are speaking with is a massive advantage in leadership and sales.

  • Profile the Role First: Before hiring, figure out the behavioural traits required for the position. This helps you ask much better interview questions.

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