Episode Details

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Zack Oates sits down with Melissa Doolin-Koehne of Elevate Four to talk about what actually moves the needle in today’s restaurant environment. With decades of experience across operations, data, and leadership, Melissa brings a grounded perspective on what still works.

Zack and Melissa discuss:

•  Why clarity around your value proposition matters more than ever
•  The role of culture in driving guest experience
•  Why investing in general managers delivers the highest ROI
•  What tech companies get wrong when selling into restaurants
•  How strong relationships shape long-term success in the industry

Thanks, Melissa!

Links:

https://www.linkedin.com/in/melissa-doolin-koehne/

https://www.linkedin.com/company/elevate4/about/